FAQ – South Bay Restoration, Inc.

South Bay Restoration, Inc. specializes in a variety of restoration services, including but not limited to:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Repair
• Smoke and Soot Removal
• General Cleaning and Reconstruction

If your property has been impacted by water, fire, or mold, it’s essential to act quickly. Signs that you might need restoration services include:

• Water Damage: Visible standing water, leaking pipes, or dampness.
• Fire Damage: Charring, smoke odor, or soot stains.
• Mold Issues: Musty smells, visible mold growth, or excessive humidity in your home.

If you’re unsure, we offer free consultations and inspections to determine the level of damage and the best course of action.

Yes, we work closely with most major insurance companies to help streamline the claims process. We can help you navigate the paperwork and ensure that your claim is handled efficiently. Our team is experienced in coordinating with insurance adjusters to ensure all necessary repairs are covered.

We understand that emergencies can happen at any time, and quick action is essential. South Bay Restoration, Inc. offers 24/7 emergency services and 45 minute response times.  Once you contact us, we’ll dispatch a team as soon as possible to assess the situation and begin the restoration process.

Yes, all of our restoration technicians are fully trained and certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). Our staff is equipped with the latest technology and expertise to handle any restoration project safely and effectively.

While waiting for our team to arrive, here are a few general tips:

• Water Damage: If it’s safe to do so, turn off the water source to prevent further damage. Avoid using electrical appliances near water.
• Fire Damage: If it’s safe, leave the property and avoid breathing in smoke or soot.
• Mold Remediation: Avoid touching or disturbing the mold growth and try to limit air circulation in the affected area.

Please wait for our professionals to assess the damage and guide you on the next steps.

The time required for restoration depends on the extent of the damage. Simple water or fire damage may take a few days, while more extensive damage could take several weeks. Our team will provide you with a detailed timeline once we assess the property.

Yes! After we restore your property, we also provide professional cleaning services, including:

• Carpet Cleaning
• Air Duct Cleaning
• Deodorization
• Furniture and Upholstery Cleaning

These services help ensure that your property is not only restored but also refreshed and healthy.

Yes, we stand behind the quality of our work. South Bay Restoration, Inc. is committed to customer satisfaction, and we offer guarantees for our restoration services. If you're not happy with our work, we will work with you to make it right.

Restoration costs can vary depending on the type of damage, the size of the affected area, and the extent of repairs required. We offer free consultations and can provide a detailed estimate based on an on-site inspection.

Yes, we provide restoration services for both residential and commercial properties. Whether you have a small home or a large commercial building, our experienced team can handle any job, big or small.